Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection act 1998) .

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service including a replacement filter reminder service.

We do not store credit card details nor do we share customer details with any 3rd parties

We will  e-mail you in the future to let you know your water filter useful life is about to expire.

We will give you the chance to refuse any marketing email from us in the future.

The type of information we will collect about you includes:

your name


phone number

email address

The information we hold will be accurate and up to date.
You can check the information that we hold about you by emailing us or login to our store. If you find any inaccuracies we/you can correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We  use technology to aid the use of our shopping cart  for visitors to our site. This will include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening but you will be unable to add items to your cart. The information collected in this way can be used to identify you unless you modify your browser settings.